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Have questions or want to start a custom project? Send us a message, we’re happy to help!
Frequently Asked Questions
What materials do you use for 3D printing?
We primarily use PLA and PETG filaments for durability and quality, but we can accommodate other materials depending on the project.
Can I submit my own 3D design for printing?
Yes! When you send a support ticket a link we will send a link to upload an STL file, and then provide a quote and guide you through the process.
How long does a custom print take?
Production time varies depending on size and complexity, but most custom prints are completed and sent for delivery within 5-10 business days.
Do you ship internationally?
Currently, we ship within the United States. Contact us if you’re interested in international shipping, and we’ll provide options.
What is your return/refund policy?
Retail items can be returned within 14 days in unused and in original condition. Custom prints cannot be refunded unless there is a defect or error on it.
Are your retail products customizable?
Most of our retail items come ready made, but some designs can be personalized with different colors or minor modifications. Check the product page for customization options.